Hello guys, today I want to talk about my experience with Fraulein38 , both in terms of the purchase at the official site, both in terms of product quality.
This is because since my page Fb I wrote of my order, I get continually prompted for this information from you, so what better way than to respond to all through this post? ;-)
Frequently asked questions were:
- How do you buy?
- The shipping cost really a €?
- How are the products?
- How quickly orders arrive?
- Can you trust? The products arrive intact?
things first.
How to purchase.
Buy from Fraulein or any other site online is no different.
Just sign up, put the items in your cart (ADD TO CART ) And once they go shopping in " My Shopping Cart" at the top right, click on CheckOut , fill out the form with personal information about the shipment, keep the Submit button and Finish the page that opens later. From then on you can pay via Paypal (which I highly recommend) or other means I can not remember.
Meanwhile there is to say that the site will find the prices in pounds, then go to the upper right and the voice Currency selected EUR and click Change to make The conversion price will be automatically updated in euro.
Normally shipping costs amount to € 2 per item. So do not add to total € 2 at the end of your order, but for every piece you make.
Once you finished your shopping you will be made the sum of the shipping costs.
the page that will open after clicking Checkout where you go to enter your payment info, below you will have the " insurance" (insurance) if you do tick the spezidione insured that will allow you to receive your package in less days, will give the payout to track your order and will give you a refund (even partial) in the event that your purchase would be lost, or arrive in poor condition.
insurance costs 5 €, and will rise by € 5 every few pieces taken.
For example, in my order I bought 6 pieces and I paid € 10 for insurance, most obviously € 2 postage for each product.
Obviously I chose this option because I placed the order with other girls and we shared everything.
times as I mentioned earlier vary depending on the type of shipment you make.
If you choose the simple shipping times will be from 7 to 25 days, but if you opt for shipping insurance will receive your parcel between 5 and 15 days.
In the latter case you should receive a code that will allow you to pack your segura.
If you do not receive, feel free to contact the Fraulein ( info@Fraulein38.com ) will immediately provide you with the tracking. They are very friendly and always respond to emails (usually early in the morning).
conditions and product quality.
When you receive your order you will realize that the products are always well protected and packaged.
note that the palettes come in cardboard boxes, and will be wrapped in several layers of paper with bubbles.
Once pulled out from there, opening the box, the recess will be wrapped in paper with other bubbles. So, if the trip had to be turbulent, with all that protection should be no problem of "broken".
However, in case you receive the vane broken you must contact the Fraulein.
It happened to me with the paddle 88 rock'n fun, to receive a broken septum (fortunately nothing serious).
I immediately sent them an email which was answered promptly, with apologies, of wanting to register a partial refund (of € 1.50, as the septum was broken only) asked if I wanted to accept it or not. Of course I told them that there was no need, and I thanked them.
But if the damage can be more serious, I think they are willing to refund money or return again.
Regarding the quality of the products I think I'm quite satisfied.
For me, I took only two blades, so I've got to try another.
The palette is very pigmented eye shadows are so writers and also very soft, easy to apply and blend. Last long, obviously with the help of a good primer, and the colors are very intense. (If you want I can make a review of the two palette jacks).
I think I have explained a little of everything.
I decided to make this post also to encourage some people like me who was afraid to buy from them.
In the past I have made some mistakes and there have been many complaints from women who have had negative experiences. This was one of the reasons that led me first to make an order from Fraulein. But after the positive experience that I had I would encourage people to buy from this site, the products are excellent and the prices are no different.
With 17 € I could take a good palette of 120 colors!
The only thing that left me a bit puzzled is that I understand, if you place an order send large separate products. At least I think depends on the number of items you take.
For example, I received the first 4 products and after 2 days, things that were missing.
In any case, if this occurs, you do this, again via email.
I have written them at least 4-5 times and I have always responded nicely and is also why I hope to be able to buy from them again in the future.
Sabrina.
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